Why conduct an Enterprise Excellence Assessment?

The Enterprise Excellence Assessment provides insights into the current maturity of your organization by benchmarking against recognized Enterprise Excellence principles and practices. We use the assessment insights to develop and execute an implementation program to deliver sustainable customer results for your organization.

What do we assess?

Our assessments look into key enterprise excellence systems that businesses should strive to be mature in to become a world-class organization, and/or achieve the much-coveted Shingo Prize of Operational Excellence. The systems assessed are part of the 3 proportionate sections of the Enterprise Excellence Model:

PURPOSE – Assessing and improving the essential strategic systems required to be deployed across the business.

PROCESS – Assessing and improving ‘your’ core and enabling processes required to operate effectively.

PEOPLE – Assessing and improving the impact of behavior and dialogue required to create an improvement culture.

How do we assess maturity?

The other intersections and center circle of the Enterprise Excellence model are what we use as criteria to assess the maturity of each system:

ALIGN – Assessing if objectives and standards exist are fully aligned with strategic needs and are adhered to with discipline at every level.

ENGAGE – Assessing if all relative stakeholders fully understand why “we need to do this”, what their roles are, and whether are people fully supported and coached.

RESULTS – Assessing if there is a comprehensive set of system goals in place with expectations frequently exceeded and goals stretched by the teams.

IMPROVE – Assessing if the system is systematically reviewed at the business and team level for effectiveness with governance plans owned and completed.

Developing your Roadmap

• On completion of a maturity assessment, it is critical that a detailed implementation roadmap is created coupled with a governance structure to deliver changes within desired timeframes.
• This will enable the organization to fully understand how its systems, processes, and tasks, need to be developed and integrated.
• To support the delivery of these functional features, leadership skills and the ability to improve at all levels are essential for sustainable success.
• Our implementation model helps us understand these interactions and structure your improvement Journey.
• The process can be further supported by our Enterprise Excellence Masterclass, Signature System Consulting Offers, Digital Transformation Capability, and Accredited training programs.

What can you achieve?

The Enterprise Excellence model has been continuously developing over a number of years and has both academic rigor and results-based proven practice from a variety of business sectors. The assessment conducted by a licensed facilitator is aligned with The Shingo Model of Enterprise Excellence and can act as a benchmark if the business is looking to pursue a Shingo Award in the future.